To perform our business activities, you will agree with these terms and conditions before legal effects. Will be required to accept them before booking.
The reservation will be confirmed to have read and accepted the. Likewise NATURATOURS agrees to the terms and conditions by posting them on the website before booking. Failure to comply with these considerations, rules and clauses can provide the suspension of activity.
NATURATOURS Compulsory insurance has to carry out the activity according to the established law. These insurances are available to customers as long as the conditions and terms herein. This insurance is only and only for the company's business and is not responsible or provide insurance for these actions or accidents outside the company.
If the cause of the accident was not for climatic reasons, lack of customer care, lack of physical form of the client, Customer diseases etc., the company will not be responsible.
GUIDES AND AUTHORITY OF THE disrespect
The authority and professionalism of the guides never discussed by any customer turnover, or doubted their ability to make decisions that affect the client or the group. In no case accepted the lack of respect towards the guide, other clients, people or other groups that are doing the activity.
BEHAVIOR IN THE NATURAL
The customer accepts the rules of conduct and prohibitions of different regulations, in different natural areas where activities are performed. Just accept the measures taken by the guide in the various activities for the conservation of the environment developed (medi natural, medi rural, etc.)
Some of the rules and measures taken for environmental conservation are: No littering, or organic waste, not to take plants, animals or rocks, in the river channels of sports memorabilia without walking outside if possible, Do not disturb or absurdly called bird nesting areas, not to scratch or paint the walls, roques, information panels etc., not to break, scratching or damaging furniture or signs, other rules of behavior are distinguished by special guide in every situation.
HEALTH AND HYGIENE
Must be communicated in advance (before the arrival of the group) the organizer NATURATOURS if any of the participants requires specific medication or has any health risk that could affect the normal development of the program.
The client admits to have no physical problems, mental illness or any previous activity. If you suffer from any illness, disease, previous injury, taking medication or pregnancy, is obliged to notify the company, to assess their ability to do the activity, anticipated actions and dismissed the realization of the same.
In no event shall the Company be liable for illnesses or injuries prior to activity.
The client admits he has used drugs, drugs or alcohol and be in good physical condition.
In case the client voluntarily, lack of activity, not having enough physical shape or not in optimal conditions for the development of the activity, will be excluded from the activity, and will not be returned MONEY IN NO EVENT, Dita ACTIVITY.
PROPER TREATMENT OF MATERIAL, LOSS OF EQUIPMENT AND OBJECTS astray
The material of the company is reviewed before each activity and in perfect condition. So from the time of delivery until its return, Customer is responsible for this having returned in perfect condition.
In case of loss or damage from misuse of the material will require PAYMENT THEREOF. The activity is done with helmet; the company will provide a, but if you wish you may take if it is approved.
It required the use of helmets, if not he will want to put aside·up activity.
NATURATOURS will not be responsible for loss or damage to objects that bring the client activity.
TRANSPORT AND TIMELINESS
NATURATOURS has no licenses or permits for the transport of persons, so no transport clients.
The company will not be responsible or by accident, incidents that customers may have with their vehicles both outward journey, Parking trip activity.
Having been at one point and time for the activity and a possible delay in notifying the customer as soon as possible. If the delay is not justified nor warned the company reserves the right to leave the meeting and never returned the money to the contracted activity.
INFORMATION AND POSSIBLE ERRORS IN THE WEBSITE OR BLOG
NATURATOURS is not responsible for any errors reviews, photos or texts, etc., since it is only an information page and has always contrasted with the official media or other sources. Under no circumstances leads to decisions or activities or adventure sports or risk having their own website or blog read.
CANCEL·INSTALLATION PART OF ACTIVITIES
The organizer NATURATOURS reserves the right to change all or part of the program of climatic, weather and / or adverse hydrological.
To deal quickly and correct customer complaints, these must be made at the end of the activity. NATURATOURS offers its customer complaints book.
All applicants admitted to being adults. In case of minor, must always be authorized by their parents, tutors o representant legal, which in effect is responsible for minors. This authorization will be reflected in the document NATURATOURS presented for signature at the beginning of the activity.
– BY THE CUSTOMER OR motivated EST.
If the client voluntarily, lack of fitness, for lack of activity, not in optimal conditions for development, not have the necessary personal equipment (as slippers), or does not adhere to the conditions considered for the company, and admitted to read and accept, decides not to make the activity or not be allowed to make it to safety, in no case money back.
– FOR COMPANY
If you have suspended activity, causes extreme adverse weather, adverse weather, or hydraulic flow caused by adverse security, will be returned to the client 75% the cost of the activity, he 25% rest will be paid in respect of expenditure management, organization and salary guide.
Please note REQUIREMENTS
▶ must be in normal physical activity and learn to do it.
▶ should be protected from the sun with sunscreen.
▶ If you use contact lenses, must protect the.
▶ If wearing glasses must carry a security cordon.
▶ The shoe for the activity must be sneakers or hiking boots.
▶ For the activity, Wear comfortable clothes and as time, winter clothes, impermeable, gloves.
▶ There is no minimum age to perform activities, will be among a weight not exceeding 115 kg NI inferior a 40 kg in all cases, The guide will be what your approval, according to the physical conditions, mental activity of the child and to make it, prior permission of a parent or responsible for the activity that must accompany the child and.